Privacy Policy

Last updated: April 14, 2025

1. Introduction

Tirixax Exchange is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

By accessing or using Tirixax, you agree to the practices outlined in this policy. If you do not agree, please discontinue using the platform immediately.

3. Information We Collect

To provide our services effectively, we collect various types of information:

1. Personal Identification Information: This includes your name, email, phone number, home address, date of birth, and other relevant details to verify your identity.
2. Identification Documents: Government-issued documents such as your Passport, National ID, or Driver's License may be required for compliance with legal regulations.
3. Financial Information: We collect your bank details, transaction history, and payment card information to process transactions on the platform.
4. Device Information: We may collect data from your device, including IP addresses, browser type, and device identifiers, to enhance security and improve user experience.
5. Transaction Information: We track details of the transactions made through our platform, including the type, amount, and recipient.
6. Communications: Any emails, feedback, or other messages exchanged with us may be retained for quality control and customer service purposes.

4. Use of Information

We use the information collected from you to:

  • •Provide and personalize the services you use on Tirixax.
  • •Comply with regulatory requirements, including anti-money laundering (AML) laws.
  • •Improve our platform by analyzing how users interact with the site.
  • •Communicate with you regarding updates, promotions, or other services that may interest you.

5. Disclosure to Third Parties

We will not sell, rent, or trade your personal data. However, we may share your information with:

Service Providers: Trusted third parties who help us with payment processing, hosting, data analytics, and customer support. These providers are required to maintain the confidentiality of your information.
Legal Requirements: We may disclose your data when required by law, in response to court orders, or to comply with other legal processes.
Corporate Transactions: If Tirixax undergoes a merger, acquisition, or asset sale, your information may be transferred to the new entity, provided they adhere to this Privacy Policy.

6. Cookies

We use cookies to:

  • •Keep you logged in.
  • •Personalize your experience by remembering your preferences.
  • •Analyze site traffic and usage.

You can control or disable cookies through your browser settings, but doing so may limit your access to some features of the platform.

7. Data Security

We take reasonable steps to protect your information using industry-standard encryption and security protocols. However, no system can be completely secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. If your account is inactive or closed, we may retain information for legal, regulatory, and compliance purposes.

9. Your Rights

You have the right to:

  • •Access, correct, or delete your personal data held by us.
  • •Withdraw consent to data processing at any time (this may limit your use of our services).
  • •Opt out of receiving marketing communications from us.

To exercise these rights, contact our support team at support@tirixax.com.

10. Transfer of Data

Tirixax operates internationally, and your information may be transferred to and stored in countries outside your own. We will take necessary steps to ensure your data is treated securely, in accordance with this Privacy Policy, regardless of where it is processed.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. You will be notified of any significant updates either by email or through the platform. Continued use of our services after changes take effect indicates acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

support@tirixax.com