Legal

Privacy Policy

Tirixax Software · Last updated: December 2025

1. Introduction

Tirixax Software ("Tirixax," "we," "us," or "our") is a B2B software development agency specialising in custom financial engineering, algorithmic trading systems, and DeFi protocol architecture. We are committed to protecting the personal information of everyone who interacts with our website, submits a project brief, or applies for a position on our team.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit tirixax.com or use any of our services. By accessing our website, you agree to the practices described in this policy.

2. Information We Collect

We collect information in the following ways:

Contact & Identity Information: When you submit a project brief or contact form, we collect your full name, company name, professional email address, and any information you voluntarily provide in your message.
Career Application Data: When you apply for a role, we collect your name, email, GitHub/LinkedIn profile links, cover note, and any CV or resume file you upload.
Technical & Device Information: We automatically collect IP address, browser type, operating system, referring URL, and pages visited to understand how our site is used and to improve security.
Communications: Any emails or messages exchanged with our team may be retained for quality assurance and project coordination purposes.

3. Project Brief & Submission Data

When you submit a project brief through our contact form or career application form, the following applies:

  • Project brief submissions (company name, budget, timeline, technical requirements) are stored securely in our database and reviewed only by our engineering team.
  • Career application data including CVs and cover notes are stored securely and accessed only by our hiring team.
  • We do not share project brief details or application data with third parties without your explicit consent.
  • You may request deletion of your submission at any time by contacting support@tirixax.com.
  • Waitlist signups (email address and product interest) are stored solely for the purpose of notifying you when the relevant product launches.

4. Use of Information

We use the information we collect to:

  • Review and respond to project brief submissions and technical consultation requests.
  • Process and evaluate career applications.
  • Improve our website, services, and engineering content.
  • Send you notifications you have explicitly opted into (e.g., product launch waitlists).
  • Comply with applicable legal and regulatory requirements.
  • Protect the security and integrity of our systems.

5. Disclosure to Third Parties

We do not sell, rent, or trade your personal data. We may share information only in the following limited circumstances:

Infrastructure Providers: We use trusted cloud infrastructure providers (including MongoDB Atlas for database storage and Cloudinary for file storage) that process data on our behalf under strict confidentiality agreements.
Legal Requirements: We may disclose your data when required by law, court order, or to comply with applicable legal processes.
Business Transfers: If Tirixax Software undergoes a merger, acquisition, or asset sale, your information may be transferred to the successor entity, provided they adhere to this Privacy Policy.

6. Cookies & Tracking

We use minimal cookies to:

  • Maintain your session state when logged into the platform.
  • Remember your preferences for a better browsing experience.
  • Collect anonymous analytics data to understand site usage patterns.

We do not use advertising cookies or sell browsing data to third parties. You can control or disable cookies through your browser settings.

7. Data Security

We implement industry-standard security measures to protect your information:

  • All data is transmitted over HTTPS with TLS encryption.
  • Database access is restricted to authenticated services with role-based permissions.
  • CV and file uploads are stored in isolated cloud storage with access-controlled URLs.
  • Authentication tokens use JWT with short expiry windows and secure HTTP-only cookies.
  • We conduct regular security reviews of our infrastructure and dependencies.

While we take all reasonable precautions, no system can guarantee absolute security. We will notify affected parties promptly in the event of a data breach.

8. Data Retention

We retain personal information only as long as necessary for the purpose it was collected. Project brief submissions are retained for up to 24 months to support ongoing client relationships. Career applications are retained for up to 12 months. Waitlist entries are deleted within 30 days of the relevant product launch. You may request earlier deletion at any time.

9. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data (subject to legal retention requirements).
  • Withdraw consent to data processing at any time.
  • Opt out of any communications you have subscribed to.
  • Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at support@tirixax.com.

10. International Data Transfers

Tirixax Software operates with cloud infrastructure that may process data in multiple regions. Where data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place — including standard contractual clauses and data processing agreements with our infrastructure providers — to maintain the same level of protection described in this policy.

11. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Material changes will be communicated via email (where we hold your address) or through a notice on our website. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: