Terms and Conditions

Last updated: April 14, 2025

1. Introduction

These Terms and Conditions ("Terms") govern your use of the Tirixax ("Tirixax") platform and its services, which include, but are not limited to Spot, Stock and Futures trading, Staking, Loan services, Escrow system, CashBack program, TIX Spinner, TIX Work, and TIX token. By accessing or using the Tirixax platform, you agree to be bound by these Terms, forming a legally binding agreement between you and Tirixax ("Agreement").

You must carefully review and decide whether to accept these Terms. If you do not agree with any part of this Agreement or with Tirixax's right to amend it at any time, you must immediately discontinue your use of the platform. Continued use of the platform signifies your full acceptance of these Terms, including any future updates or modifications.

Definitions

For clarity, "Tirixax" or "we" refers to the platform, and "you" refers to users and visitors. Together, both parties are referred to as "we" and "you" or individually as "one party" in these Terms.

2. Eligibility

To use Tirixax services, you must be at least 18 years old and comply with all applicable laws in your jurisdiction. Tirixax reserves the right to refuse services to any individual or entity that does not meet our eligibility requirements.

3. Account Registration

By registering or using Tirixax's services, you confirm that you possess the legal capacity as a natural person, legal entity or organization to enter into this Agreement and utilize the platform's services. You agree to provide accurate and complete information, including a valid email, mobile phone number and any other necessary details. Your registration information must be kept up to date and you are responsible for any consequences, direct or indirect, resulting from inaccuracies.

You are responsible for maintaining the confidentiality of your account credentials and any activities that occur under your account. If the laws in your region require real-name mobile phone registration, you must ensure that the phone number provided meets those requirements.

Merchant Accounts

Upon successfully completing the registration process and verification, you will receive an account and password, giving you access to the platform. If required to register as a verified merchant, you must provide additional information and may need to lock a portion of your digital assets as a security deposit.

If you wish to cancel your verified merchant status, you can submit an application to Tirixax. The platform will process the request within three business days, provided no outstanding disputes or adverse records exist. Upon approval, your security deposit will be unlocked.

4. Services and Rules

Tirixax operates as an online platform facilitating a variety of digital asset trading and financial services. We do not engage in transactions as a buyer or seller, nor do we offer services for depositing or withdrawing fiat currency from any country.

Available Services

Staking: Stake your digital assets and earn rewards based on your holdings. Note that your staked assets may be locked for a specified period. Rewards are dependent on the performance of Tirixax's staking pools and may fluctuate. Early withdrawal of staked assets may result in penalties such as reduced rewards or fees.
Launchpad: Participate in new digital asset offerings and token sales through the Tirixax Launchpad.
Loan Services: Access digital asset-backed loans by using your crypto assets as collateral. The loan terms, including loan-to-value (LTV) ratio, interest rates, and repayment periods, will depend on the type of collateral used. Failure to maintain the required collateral levels may result in the liquidation of your assets.
Cashback Program: Earn cashback rewards on eligible transactions conducted on the platform.
Escrow System: Use our escrow service to secure transactions and ensure safe exchanges between parties.
Spot Trading: Engage in real-time buying and selling of digital assets on the spot market.
Stock Trading: Trade traditional stocks alongside digital assets, all within the Tirixax platform.
Futures Trading: Participate in futures contracts, allowing you to trade assets at a predetermined price at a future date.
Margin Trading: Amplify your trading positions by borrowing funds to trade with leverage, increasing potential returns.

Service Rules

  • Compliance with Laws: You must adhere to all applicable laws and ensure that the digital assets in your account are legally sourced. Engaging in illegal activities, such as fraudulent schemes or other harmful actions, is strictly prohibited.
  • Account Security: You are responsible for securing your account credentials, including passwords and mobile verification codes. Any activity conducted under your account is your responsibility.
  • Prohibited Account Transfer: Transferring or sharing your account with others without explicit consent from Tirixax is forbidden.
  • Transaction Integrity: You must not interfere with the normal operation of the platform, disrupt trading activities or spread false information that could harm Tirixax's reputation.
  • Dispute Resolution: In the event of a dispute with another user, you must seek resolution through legal or governmental channels and not rely on Tirixax for intervention.
  • Taxes and Fees: You are responsible for any applicable taxes or fees associated with using the platform's services.

5. Transactions

When engaging in transactions on this Platform, it is crucial that you carefully review all transaction information provided, including details such as price, consignment, handling fees and buying or selling directions. You must fully accept all terms outlined in the transaction information before proceeding by clicking the designated button.

Once you have reviewed and verified the transaction details, you may submit your transaction commission. By doing so, you authorize this Platform to act as your broker for the corresponding transactions. The Platform will automatically execute the matchmaking process when a transaction proposal matches your price quotation, without providing prior notice. You retain the right to revoke or modify your transaction commission at any time before the transaction is finalized.

6. Fees

Tirixax applies fees for a range of services, including but not limited to, Spot Trading, Stock Trading, Futures Trading, Loan Services, Withdrawals and Escrow Services.

Spot Trading Fees: Fees are applied to trades executed on the spot market. These fees may vary based on the trading volume and market conditions.
Stock Trading Fees: Fees are incurred for buying and selling traditional stocks on the platform. These fees are determined by the specific stock and trading activity.
Futures Trading Fees: Fees are charged for entering and exiting futures contracts. These fees depend on the contract specifications and trading volume.
Loan Fees: When utilizing loan services, fees are applied based on the loan amount, interest rates, and the duration of the loan.
Withdrawal Fees: Fees are charged for withdrawing funds or digital assets from your account to an external wallet or bank account.
Escrow Fees: Fees are applicable when using the escrow service to facilitate secure transactions between parties.

The applicable fees for each service are displayed on the platform and are subject to change at any time without prior notice.

7. Rights of this Platform

  • If you do not meet the registration qualifications outlined in this Agreement, Tirixax reserves the right to deny your registration. If you are already registered, Tirixax may revoke your account and hold you or your authorized representative accountable.
  • In cases where Tirixax determines that the user of an account is not the original registrant, Tirixax reserves the right to suspend or terminate access to that account.
  • If Tirixax suspects that the information you provided is incorrect, false, invalid or incomplete, Tirixax reserves the right to request that you correct or update your information, or suspend its services to you if necessary.
  • Tirixax has the authority to correct any inaccuracies in the information displayed on the platform and reserves the right to amend, suspend, or terminate any services provided. Such changes may occur without prior notice.
  • If you do not log in using your member account for a continuous period of one year, Tirixax reserves the right to revoke your account and may offer the associated member name to other applicants.
  • Tirixax reserves the right to delete any content or information that does not comply with applicable laws, regulations, or platform rules.
  • In accordance with applicable laws and regulations, Tirixax may request additional information or data from you and may take reasonable measures to adhere to local standards.

8. Compliance with Laws

Users are required to adhere to all applicable laws and regulations relevant to their jurisdiction. This includes, but is not limited to:

Legal Compliance: You must ensure that all activities conducted through your Tirixax account comply with local, state, and national laws, including laws related to digital assets, financial transactions, AML, and CFT.
Tax Obligations: Users are responsible for fulfilling all tax obligations arising from their use of Tirixax services. Tirixax does not provide tax advice.
AML and KYC: You must comply with Tirixax's AML and KYC procedures, including providing accurate information during registration and upon request for identity verification.
Prohibition of Illegal Activities: Engaging in or facilitating illegal activities through your Tirixax account is strictly prohibited, including money laundering, fraud, or financing of illegal activities.
Regulatory Compliance: You must comply with any specific regulations that apply to digital asset transactions in your jurisdiction, including rules set forth by financial regulatory bodies and securities commissions.

9. Disclaimers and Limitation of Liability

Tirixax provides its services on an "as is" and "as available" basis. While we make efforts to ensure the accuracy of the information on our platform, we do not guarantee the correctness, completeness or reliability of any data. Tirixax shall not be liable for any losses incurred from the use of our services, including but not limited to trading losses, loss of data or service interruptions.

You acknowledge and agree that under no circumstances will Tirixax be liable for:

  • Loss of income or profits
  • Loss of profits or contractual losses from transactions
  • Disruption or cessation of business operations
  • Loss of anticipated currency gains
  • Loss of information or data
  • Loss of opportunities, goodwill or reputation
  • Any indirect, special, incidental, or consequential damages arising from infringement, breach of contract or other causes

Exclusions

Tirixax shall not be liable for damages resulting from legal violations, illegal or immoral conduct on the platform, misunderstanding of services, or any losses related to services beyond our control. Tirixax will not be responsible for failures or delays due to network maintenance, connectivity issues, system errors, power failures, natural disasters, or other events beyond our control. The digital asset market is volatile and you assume all risks associated with fluctuations in asset prices and values.

10. Termination of Agreement

Tirixax reserves the right to terminate your account at any time, which will result in the immediate cancellation of this Agreement as of the account cancellation date. Additionally, Tirixax may terminate all services provided to you, leading to the termination of this Agreement as of the service termination date.

Upon termination of this Agreement, you relinquish any right to request that Tirixax continue providing services, fulfill any obligations, or retain or disclose any information related to your former account.

Termination of this Agreement does not absolve the responsible party from addressing any outstanding liabilities or claims related to breaches of the Agreement.

11. Amendments

Tirixax may update these Terms at any time, with changes taking effect immediately upon publication. It is your responsibility to review the Terms regularly. Continued use of our services signifies acceptance of any modifications. If you disagree, you must stop using the platform.

Please note:

  • Digital assets are not issued by financial institutions or corporations.
  • The digital asset market is new and speculative, with no guarantee of growth.
  • Digital assets have limited retail and commercial use and involve high risks, including significant price fluctuations and potential market volatility.
  • We may suspend or terminate your account or transactions for reasons such as violations of this Agreement, extreme market volatility, suspected fraud, or compromised accounts.
  • You are responsible for assessing your financial position and the risks before engaging in digital asset transactions. We are not liable for any losses incurred.
  • Our platform provides information and facilitates transactions but does not validate the authenticity or legality of digital assets. Any opinions or content are general market reviews and do not constitute investment advice.
  • Illegal activities, including money laundering or bribery, are strictly prohibited and will result in account suspension and notification to authorities.

12. Governing Law

These Terms and any disputes arising out of or related to the use of Tirixax shall be governed by the laws of the jurisdiction in which Tirixax operates, without regard to its conflict of laws principles.